FOR IMMEDIATE RELEASE | December 6, 2019

Media Contact
Cynthia Martinez
Communications Officer
Travis Central Appraisal District
512-834-9317 ext. 226

Board of Directors to consider allowing informal in-person meetings in 2020

AUSTIN, Texas – The Travis Central Appraisal District has released a survey to collect public feedback regarding the possibility of allowing informal in-person meetings between appraisal district employees and property owners during the 2020 protest season. These meetings would allow property owners to meet with a TCAD representative to learn how a property’s market value was determined, present new information that may affect that value, and understand the protest process.

“We know many members of the public missed having the opportunity to sit down and discuss their market values with a TCAD appraiser this year,” said Chief Appraiser Marya Crigler. “In prior years, these meetings helped property owners have a better understanding of their property values and how the process works.”

Informal in-person meetings with appraisal district employees were replaced with an online process during the 2019 protest season. Of the 147,039 protests received, one-third (48,573) were resolved using the online informal system. Nearly two-thirds of all protests (94,031) were resolved at the appraisal district’s offer value. As a result of these efforts, TCAD was able to shorten its protest season by 14 weeks and reallocate $987,414 in staff time to beginning to work on the 2020 appraisal roll before the end of this year.

At November’s TCAD Board of Directors Meeting, Crigler recommended that informal in-person meetings be considered for the 2020 protest season. The Board will discuss the recommendation at a Dec. 18 work session. The work session will begin at 10:30 a.m. at the TCAD office (8314 Cross Park Drive).

Added Crigler, “We encourage the public to take the survey and let us know how they feel about the issue. Their voice will be an important part of the discussion of the 2020 protest process.”

Travis County property owners are encouraged to leave their feedback by visiting The survey will be available until 10 a.m. Monday, Dec. 16.

About the Travis Central Appraisal District

The mission of Travis Central Appraisal District, in accordance with the Texas Constitution and the laws of the state, is to provide accurate appraisal of all property in Travis County at one hundred percent market value, equally and uniformly, in a professional, ethical, economical and courteous manner, working to ensure that each taxpayer pays only their fair share of the property tax burden. For more information, please visit


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