FOR IMMEDIATE RELEASE | January 21, 2020

Media Contact
Cynthia Martinez
Communications Officer
Travis Central Appraisal District
512-834-9317 ext. 226

Board of Directors approves recommendation from Chief Appraiser Marya Crigler

AUSTIN, Texas – The Travis Central Appraisal District (TCAD) Board of Directors has approved the recommendation from Chief Appraiser Marya Crigler to provide property owners with the option to have an in-person informal conference meeting with a TCAD appraiser as part of the 2020 protest process.  The meetings will allow property owners to learn how a property’s market value was determined and present new information that may affect that value.

“Travis County property owners who protest their property’s market value will have the option to sit down with a TCAD appraiser in 2020,” said Chief Appraiser Marya Crigler. “It’s clear that property owners value these meetings and want them to be part of the protest process.”

Informal in-person conference meetings are expected to begin in early April and will be offered until May 30.  While most meetings will occur at the TCAD office (8314 Cross Park Drive), the agency is exploring a pilot program to host additional meetings at local Travis County Community Centers. Travis County property owners will be able to walk in for a meeting at their convenience. To help alleviate long wait times, TCAD hopes to develop an online system that will help property owners schedule their meetings through the agency’s website.

The 2020 informal meeting process will also include additional oversight measures to ensure fairness for all Travis County property owners. Offers to reduce a property’s market value will be reviewed and approved by a TCAD manager before being made. Property owners are expected to receive their offer within 10 business days of an in-person meeting.

If a property owner does not accept the offer they receive after their informal conference meeting, they will be able to present their case to the Travis Appraisal Review Board (ARB), an independent and impartial group of citizens authorized to resolve disputes between taxpayers and the appraisal district, at a later date.

Added Crigler, “These changes will help streamline the protest process, educate the public on the appraisal system, and ensure fairness for Travis County taxpayers.”

About the Travis Central Appraisal District

The mission of Travis Central Appraisal District, in accordance with the Texas Constitution and the laws of the state, is to provide accurate appraisal of all property in Travis County at one hundred percent market value, equally and uniformly, in a professional, ethical, economical and courteous manner, working to ensure that each taxpayer pays only their fair share of the property tax burden. For more information, please visit


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